FAQ
Answers to Common Questions (FAQ)
Frequently Asked Questions (FAQ)
1. What services do you offer?
We offer a wide range of services, including Roofing, Kitchen and Bath Remodel, HVAC, third party mold remediation.
2. Do you offer financing?
We offer many flexible financing options from a local lender.
3. Do you deal with my insurance company? We work with all homeowner insurance company representatives.
4. How long does it take for someone to contact me?
Typically, we respond to all inquiries within 12 to 24 hours.
5. Do you offer architectural drawings and engineering?
Yes, we offer architectural drawings and stamped engineering.
6. How can I track my order?
Once your project is approved and scheduled we give weekly schedules.
7. Can I modify or cancel my order after it’s placed?
You can modify or cancel your order within [X] hours of placing it by contacting our customer support team. After this period, we cannot guarantee changes, as the order may already be processed.
8. Do you offer custom or personalized products and services?
Yes, we offer a variety of custom and personalized products and services.
9. What payment methods do you accept?
We accept a range of payment methods, including [list payment methods like credit cards, and local financing.
10. Is my personal information secure?
Yes, we take your privacy and security seriously. All personal information is encrypted and stored securely, and we never share your details with third parties without your consent.